Phishing Awareness Training: Turn Your Team Into Your First Line of Defence
RSecurity runs realistic, safe phishing simulations, shows you who clicked and why, and gives short, targeted phishing awareness training that builds better habits across your business.
Why Phishing Awareness Matters
One convincing email can lead to stolen passwords, a fake payment to a fraudster or a ransomware attack. Attackers target people because people are busy, helpful and trusting, and a single click is often all they need.
Email filters stop a lot, but they cannot stop everything. Phishing awareness gives your staff the skills to recognise the messages that get through, and the confidence to report them instead of acting on them.
Phishing Is Getting Harder to Spot
Today's phishing messages rarely look like the clumsy scams of the past. Attackers copy real brands, reply inside genuine email threads, impersonate suppliers and executives, and use AI to write convincing, error-free text.
Phishing also arrives by text message, WhatsApp, phone calls and QR codes. Effective phishing awareness has to reflect how attackers really work now.
What Our Phishing Awareness Programme Includes
A practical programme built around real-world simulations and short, focused learning.
Simulated Phishing Campaigns
Realistic, safe phishing emails tailored to your business, your suppliers and the tools your staff use every day.
Results and Reporting
See who opened, clicked, entered details or reported each message, broken down by team and tracked over time.
Targeted Follow-Up Training
Short lessons delivered to the people and teams who need them, right when the lesson is most memorable.
Reporting Habits
Clear steps so every employee knows exactly how to report a suspicious message, and feels comfortable doing it.
High-Risk Role Scenarios
Focused scenarios for finance, management and admin teams, who are most often targeted by payment and invoice fraud.
Beyond Email
Awareness of phishing by SMS, WhatsApp, phone calls and QR codes, where the same tricks appear in different forms.
How Our Phishing Awareness Training Works
A repeatable cycle that measures where you are and steadily improves it.
Plan
We agree the scope, timing, scenarios and who in management needs to know about each campaign.
Baseline Simulation
A first simulated phishing campaign shows your starting point and the teams most at risk.
Train
Short, targeted phishing awareness training follows straight after, focused on the warning signs people missed.
Repeat
Further campaigns with new scenarios keep skills sharp and show how behaviour improves over time.
Report
Management receives clear results, trends and recommendations after each round.
Phishing Warning Signs Every Employee Should Know
Strong phishing awareness starts with a few simple habits. Guidance from the US Federal Trade Commission on recognising phishing scams highlights many of the same signs.
- Urgent requests to pay, transfer money or change bank details
- Unexpected login pages asking for your password
- Sender addresses that are slightly different from the real one
- Attachments or links you were not expecting
- Requests to keep something secret or skip normal checks
- Messages that pressure you to act before you can think
Invoice Fraud and Business Email Compromise
Some of the most costly phishing attacks contain no link or attachment at all. An attacker poses as a supplier, a client or a senior manager and asks for an urgent payment or a change of bank details. Because the message looks routine, it can pass filters and fool busy staff.
Our simulations include these scenarios for finance and admin teams, and the training reinforces one simple rule: always confirm payment changes through a known phone number, never by replying to the email.
Measuring Progress Over Time
A single test only shows a snapshot. Running campaigns regularly shows whether click rates fall, whether reporting rates rise and which teams still need support. Those trends help management see the value of the programme and decide where to focus next.
Learning, Not Blame
The goal of phishing awareness is better habits, not catching people out. Campaigns are approved by management, results can be shared by team rather than by name, and every click becomes a quick, private learning moment.
When staff feel safe reporting a mistake quickly, your business can respond before a small slip becomes a serious incident.
Who Needs Phishing Awareness?
Any business that uses email, and especially teams handling payments, client data or confidential documents. Industry research from groups such as the Anti-Phishing Working Group shows phishing remains one of the most common attack methods. We support sectors including:
Phishing Awareness FAQ
What is a phishing simulation?
A safe, controlled test in which staff receive a realistic fake phishing email. It shows how people respond, so training can focus where it is needed most.
Is it fair to test staff without telling them?
Campaigns are planned and approved by management, and the aim is learning, not punishment. Results can be shared by team rather than by name.
What happens when someone clicks?
They see a short explanation of the warning signs they missed, and may be offered a brief follow-up lesson.
How often should we run phishing simulations?
Regularly through the year works best, because habits improve with repetition and attackers keep changing their tactics.
How is this different from general awareness training?
Phishing awareness focuses on simulations and phishing-specific skills. Our security awareness training covers the wider set of everyday security habits.
Find Out How Your Team Responds to Phishing
Start with a baseline phishing simulation and see where your business stands today.